Shipping/Service Policy
Babies & Beyond
At Babies & Beyond, we aim to provide a smooth, reliable, and transparent shopping experience. Please review our shipping and service policy below.
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays are processed on the next working day
- You will receive an order confirmation once your order is placed
2. Shipping Coverage
- We currently ship across Pakistan
- Delivery services are provided through trusted courier partners
3. Estimated Delivery Time
- Major Cities: 2–4 business days
- Other Areas: 3–6 business days
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) are calculated and displayed at checkout
- Free shipping may be offered during promotions or on selected orders
5. Cash on Delivery (COD)
- Cash on Delivery (COD) is available in selected locations
- Please ensure the correct delivery address and phone number to avoid delays
6. Order Tracking
- Once your order is dispatched, you will receive a tracking number via SMS or email
- You can track your shipment using the courier’s tracking system
7. Failed or Delayed Deliveries
- If a delivery attempt fails due to incorrect address or unavailability, the courier may reattempt delivery
- Additional charges may apply for repeated failed attempts
8. Service Quality Commitment
We ensure:
- Careful packaging of all products
- Timely dispatch of confirmed orders
- Responsive customer support for order-related inquiries
9. Address Changes
- Address changes can only be made before dispatch
- Once an order has been shipped, address updates are not possible
10. Contact Us
For shipping or service-related queries, please contact us:
📧 Email: contact@babiesandbeyond.pk
📞 Phone: +92 335 0419770
Babies & Beyond reserves the right to update this policy at any time without prior notice.
Effective Date: 1/3/2026